# Refund Policy

> Review the refund policy for Astro theme purchases, including eligibility and how to request a refund.

Canonical page: [https://getastrothemes.com/refund-policy/](https://getastrothemes.com/refund-policy/)

At **Getastrothemes**, we want every theme to work as described. If something goes wrong and we cannot resolve it, purchases are covered by a **14-day money-back guarantee**.

## **Eligibility for a Refund**

You may request a refund **within 14 days of your purchase** if:

- The theme does not function as intended.
- There is a **technical issue** that we are unable to resolve.

### **How to Request a Refund**

If you believe you’re eligible for a refund, please [contact us](https://getastrothemes.com/contact/) with:

- A brief explanation of the issue

Our team will review your request and respond within **3 business days**.

### **When Refunds Are Not Available**

We **do not** offer refunds in the following cases:

- You request a refund **after 14 days** from the date of purchase.
- You **changed your mind** after downloading the theme.
- The theme **did not meet your personal expectations**, but functions as described.
- You purchased the wrong item by mistake.
- You **lack the technical skills** to use or customize the theme.

If you have concerns or need help with a theme, please [reach out](https://getastrothemes.com/contact/). We'll review the issue and help where we can.