Refund Policy

At Getastrothemes, we’re committed to providing high-quality themes and great customer support. However, we understand that sometimes things don’t go as expected. That’s why we have a refund policy to ensure fairness for both our customers and our team.

Eligibility for a Refund

You may request a refund if:

• The theme is not as described or does not function as intended.
• There is a technical issue that we are unable to resolve.

How to Request a Refund

If you believe you’re eligible for a refund, please contact us with:

• Your purchase code
• A brief explanation of the issue

Our team will review your request and respond within 3 business days.

When Refunds Are Not Available

We do not offer refunds in the following cases:

• You changed your mind after downloading the theme.
• The theme did not meet your personal expectations, but functions as described.
• You purchased the wrong item by mistake.
• You lack the technical skills to use or customize the theme.

If you have any concerns or need help with a theme, please reach out. We’re happy to assist and ensure you have the best experience possible.