Refund Policy

At Getastothemes, we strive to provide high-quality products and excellent customer service. However, we understand that sometimes things may not go as planned. That’s why we have a refund policy in place to ensure that our customers are satisfied with their purchases.

Refund Eligibility

You may be eligible for a refund if:

• The item is “not as described” or doesn’t work as it should.
• The item has a issue that couldn’t fixed from our end.

Refund Process

To request a refund, please contact with us. Provide your purchase code and a brief explanation of why you are requesting a refund. Our team will review your request and provide a decision within 5 business days.

Refund Exclusions

We do not provide refunds in the following cases:

• You simply change your mind after downloading the item.
• The item did not meet your expectations or you feel it is of low quality.
• You bought an item by mistake.
• You do not have sufficient expertise to use the item.
• You cannot access the item because it has been removed (we recommend downloading items immediately after purchase to avoid this).

If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. We are here to help and ensure that you have a positive experience with our products.